Shipping policy
Shipping conditions
Delivery area
We deliver within Switzerland and abroad. International deliveries are made exclusively against prepayment.
Shipping costs (Switzerland)
Standard shipping: CHF 7.00
Shipping is free for orders over CHF 50.00
Delivery is made in discreet packaging without a logo or sender information on the contents.
Delivery time
The delivery time is usually 2 to 5 business days.
You will be informed immediately of any delays in delivery.
Discreet shipping
Your order will be shipped in neutral boxes—without a logo, company name, or information about the contents. For maximum discretion.
Returns
Returns are possible within 14 days.
The cost of return shipping is a flat rate of CHF 7.00 and will be deducted from the refund amount.
Refunds will be issued after the returned goods have been inspected.
The following items are excluded from exchange:
Worn, damaged, or washed items
Lingerie, thongs, bodysuits, or harnesses that come into direct contact with the skin (hygiene items)
Latex items
Items from the sale (discounted goods)
Custom-made or specially ordered goods
Delivery area
We deliver within Switzerland and abroad. International deliveries are made exclusively against prepayment.
Shipping costs (Switzerland)
Standard shipping: CHF 7.00
Shipping is free for orders over CHF 50.00
Delivery is made in discreet packaging without a logo or sender information on the contents.
Delivery time
The delivery time is usually 2 to 5 business days.
You will be informed immediately of any delays in delivery.
Discreet shipping
Your order will be shipped in neutral boxes—without a logo, company name, or information about the contents. For maximum discretion.
Returns
Returns are possible within 14 days.
The cost of return shipping is a flat rate of CHF 7.00 and will be deducted from the refund amount.
Refunds will be issued after the returned goods have been inspected.
The following items are excluded from exchange:
Worn, damaged, or washed items
Lingerie, thongs, bodysuits, or harnesses that come into direct contact with the skin (hygiene items)
Latex items
Items from the sale (discounted goods)
Custom-made or specially ordered goods